The License Manager must have Administrator privileges to access and create a license. This is NOT the same as having a user account with administrator privileges. To give License Manager these privileges, proceed as follows.

  1. Find the License Manager icon on your Desktop  

    2. Right click the mouse, you will see this list

from the list choose Properties > Compatibility > towards the bottom of the dialogue check the box “Run this as an administrator” 


3. Then click Apply then OK