Help Desk

Getting Started 3

• How do I load the software onto a PC that is not connected to the internet?
• Can I load the software onto more than 1 PC?
• Do you offer a dongle option for licensing?

Technical Support 6

• How do I get Technical Support?
• Are there any manuals?
• What does the support package consist of?
• What file types can I import?
• What post processor do you have?

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Training 3

• Are there any training tutorials?
• Are there any example drawings and machining programs?
• What training services do you offer?

Sales 3

• How do I purchase?
• Do you take credit card payments by telephone?
• What about upgrades?

Common Questions 16

• How do I set the cut depth for a machining operation in PartMaster CAM?
• How do I produce “Raised Text”?
• How do I Area Clear (Pocketing) with islands?
• Do you support multiple fixture offsets (G54,G55)?
• How do I control a Rotary axis?

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Common Issues 2

• When I run the License Manager I get an “Access denied” error message.
• When I run the Machine Tool Simulator I get an “Access denied” error message.